Privacy Policy
At Freossi, your privacy and trust are important to us. We are committed to protecting your personal information and ensuring your online shopping experience is safe and secure. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website or make a purchase.
By using our website and services, you agree to the practices described in this Privacy Policy. Please take a moment to read through this policy to understand how we handle your personal information.
1. Information We Collect
We collect information in the following ways:
Personal Information: When you create an account, make a purchase, or contact us, we may collect personal information, such as:
Name
Email address
Mailing address
Phone number
Payment details (credit card, PayPal, etc.)
Usage Data: We collect information about how you use our website, such as IP address, browser type, pages viewed, and referring websites. This data helps us improve the performance and functionality of our website.
Cookies and Tracking Technologies: We use cookies and similar technologies to collect data about your browsing behavior, which allows us to personalize your experience and improve our services. You can control the use of cookies through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
Order Processing: To process and fulfill your orders, including payment processing, shipping, and customer support.
Customer Service: To respond to your inquiries, provide support, and resolve any issues with your order or account.
Personalization: To improve your experience by offering personalized product recommendations, content, and promotions based on your preferences and browsing history.
Marketing Communications: With your consent, we may send you promotional emails, newsletters, and other marketing materials. You can opt-out of marketing communications at any time by clicking the unsubscribe link in the email or contacting us directly.
Website Improvement: To analyze website traffic, trends, and user behavior to optimize the design and performance of our website.
3. Sharing Your Information
We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers for the following purposes:
Payment Processors: To process transactions and payments.
Shipping Partners: To fulfill your orders and deliver products to you.
Service Providers: To assist with website functionality, marketing, analytics, and customer service.
These third parties are obligated to keep your information confidential and are not permitted to use your data for any other purpose.
4. Data Security
We take the security of your personal information seriously. We implement a range of physical, technical, and administrative measures to protect your data from unauthorized access, alteration, or disclosure. All sensitive payment data is encrypted and processed using secure methods.
However, please note that no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
5. Your Privacy Rights
You have the right to access, update, and delete your personal information. If you wish to request a copy of the information we hold about you, or if you would like to update your details, please contact us at support@freossi.shop.
If you no longer wish to receive marketing communications, you can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
6. Children’s Privacy
Freossi does not knowingly collect or solicit personal information from individuals under the age of 13. If you believe we have collected such information, please contact us immediately, and we will take steps to delete it.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated “Last Revised” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us at:
Freossi Customer Support
Email: support@freossi.shop
Phone: +1 (352) 512-4159
Address: 1525 N Williams St, Denver, CO 80218, United States