At Freossi, we strive to make your shopping experience smooth, secure, and hassle-free. Below is an outline of our payment policy to ensure clarity and transparency when purchasing from our store.
Accepted Payment Methods
We accept the following forms of payment for both online and in-store purchases:
Credit and Debit Cards: Visa, MasterCard, American Express, Discover
PayPal
Apple Pay
Google Pay
Freossi Gift Cards (available for purchase on our website)
All payments are securely processed, and your payment information is protected throughout the transaction.
Payment Security
Your security is our priority. We use industry-standard encryption technology to ensure that all payment transactions are processed securely. All sensitive payment data is handled in compliance with PCI-DSS standards, and we never store your full credit card details.
Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email with details of your purchase, including the items ordered, shipping address, and estimated delivery date. If you do not receive an email, please check your spam folder or contact us at support@freossi.shop for assistance.
Sales Tax
Sales tax is calculated based on the shipping address provided during checkout. The applicable tax rate will be added to your total order amount at the time of purchase. Tax rates may vary depending on your location and local tax laws.
Discounts and Promotions
Promotions, discount codes, and special offers can be applied during checkout. Please ensure you enter the appropriate code before completing your order. Discounts cannot be applied retroactively once the transaction has been completed.
Billing Issues
If you encounter any issues with your payment (e.g., incorrect charges, payment not processed, or issues with billing information), please contact our support team immediately at support@freossi.shop or call us at +1 (352) 512-4159. We will work with you to resolve the issue promptly.
Currency
All transactions on our website are processed in USD (United States Dollars). If you are located outside of the United States, please note that your bank or payment provider may charge additional fees related to currency conversion or international transactions.
Refunds and Cancellations
Refunds for orders are processed in accordance with our Return & Exchange Policy. If you need to cancel an order or request a refund, please contact our customer support team within 24 hours of placing your order for assistance. For more details, refer to our Refund Policy.
Still have questions?
If you have any questions or concerns about our payment policy, please don’t hesitate to reach out to us at support@freossi.shop or call +1 (352) 512-4159. We’re happy to assist you!